GrimLister Help Center
Find answers. Get back to listing.
Simple, step-by-step help for the tools you use every day. Search a question or browse the topics below.
27 articles available
Getting started
Set up your account and make your first listing.
Create your GrimLister accountStart with a free account, then connect eBay when you are ready to list.›Connect your eBay seller accountAuthorize GrimLister to work with your eBay seller account.›Create your first listing from photosLet Grimmy prepare the details while you remain in control of the final listing.›Find drafts and published listingsListing Bank keeps your GrimLister listing work in one place.›
Photos and listings
Upload, group, review and publish with confidence.
Upload a batch of photosProcess a full haul without starting a separate upload for every item.›Fix photos grouped with the wrong itemMake sure different items are separated before creating listings.›Review and edit a prepared listingCheck the important details before anything goes live on eBay.›What to do when a listing will not publishA failed eBay publish can be caused by missing details, eBay policies or a connection issue.›Schedule a listing for laterPrepare the listing now and choose when it should go live.›Use Auto-Relist for older listingsGive eligible older listings another chance, with price controls you choose.›
eBay and inventory
Keep listings and physical stock organized.
Refresh your saved eBay inventoryBring available eBay listing information into GrimLister for inventory tools.›Count inventory with Inventory AuditCompare what is physically in a bin with the active eBay listings GrimLister has saved.›Check for possible duplicate listingsReview matches without automatically deleting or changing any listings.›Use SKUs, bin labels and QR cardsMake your stored inventory easier to locate and audit.›
Accounting and reports
Know your costs, sales and profit.
Track sales, fees and profitAccounting helps you see more than the final sale price.›Record expenses and purchase costsKeep the real costs of reselling together for more useful reporting.›Understand the Free accounting allowanceFree members choose which inventory and recent sales to keep actively managed.›Find reports and exportsUse GrimLister reports to review saved sales and accounting information.›
Plans and billing
Understand credits, Pro and subscriptions.
What is included with Free and Pro?Both plans include the core listing, inventory, accounting and Grimmy tools.›What uses a listing credit?Creating a new listing uses a credit; editing the same listing does not.›When do credits reset or roll over?Free and Pro use different reset schedules, and Pro includes limited rollover.›Can I buy extra listings?Additional one-time credit packs are available to active Pro members on the website.›Manage or cancel your Pro subscriptionYou can stop future renewals without deleting your GrimLister account.›
Account and support
Settings, sign-in and getting a helping hand.
Trouble signing in?Check your credentials and the account email before submitting a request.›Change push and email notificationsChoose which optional reminders and updates you receive.›Send a support request with screenshotsThe support inbox is the best place to report an account or listing problem.›Find account and password settingsManage sign-in details or request account deletion from Settings.›
Still need a hand?
Contact supportOur support team can help with account questions, bugs and listing issues.